Privacy statement

This privacy policy explains how we use the personal data we collect from you when you use our website.

How do we collect your data?

Our Sites features our contact information which invites you to submit general enquiries via phone or email. We collect the personal data you submit to us when making your enquiry.

You directly provide us with most of the data we collect. We collect data and process data when you:

• Book a call through using our calendar
• Book a call through our contact form
• Call or email us directly

How will we use your data?

We use and use your personal information for the following purposes:

• To fulfil our supply of goods and/or services to clients
• To manage our client relationships
• To handle inquiries
• To promote and market our services
• Comply with any applicable law, court order, other judicial process, or the requirements of a regulator; and use as otherwise required or permitted by law.

Where you are a prospective client, we may use personal information that you voluntarily submit to us to prepare proposals for your purchase of our Services, to contact you, or otherwise to manage or administer our relationship with you.

Fulfilment of services

We collect and store personal information that you voluntarily submit to us by email or phone. We use the personal data you provide to us so that we can fulfil the supply of Services you have engaged us to provide.

Sometimes, we may be granted access to certain user data (including personal data) when we help our clients build, maintain and develop their own products, applications or software.

We might share your personal information with the following categories of third parties:

• Web hosting, optimisation and management companies - who assist us with the hosting, operation, optimisation and maintenance of our Site and the administration of your client account with us.
• Events - any applicable third party hosting or facilitating the event.
• Storage - third party cloud storage providers that store our data on secure servers.

We do not share user data (or other personal data) that we might inadvertently process as part of helping our clients build, maintain and develop their own products, applications or software.

How do we store your data?

We Make Waves securely stores your data on Netlify web servers based in Germany.

We are committed to doing all that we can to keep your data secure. We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

We Make Waves will keep your contact info for minimum of 1 year and a maximum of 7 years. Once this time period has expired, we will delete your data.

Marketing

We Make Waves would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop We Make Waves from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us via email at together@wemakewaves.digital.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request We Make Waves complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact our data controller James Dowell on our email: together@wemakewaves.digital

Call us at: 020 3744 3554

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we only use cookies that are necessary for the functionality of the website. You can read more about the purpose of these cookies.

How to manage cookies

You can set your browser not to accept cookies in your browser settings. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We Make Waves keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 02 February 2021.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: together@wemakewaves.digital

Call us at: 020 3744 3554

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Call: 0303 123 1113

Website: https://ico.org.uk/